Minimum Order Quantity
All Lucky Cup orders must be placed in increments of 24. This can be a mixture of sizes and designs. Checkout for wholesale orders cannot be completed if the quantity of cups is not a multiple of 24.
Invoices will be sent via email once your order has been reviewed and will include any shipping or courier fees.
For new stockists payment is required before the order will ship. For established stockists, Net30 is available. Payment is due no later than 30 days after submitting your order. A penalty of 5% will be applied after 30 days. If your account is ever 60 days past due, Net30 will no longer be available.
Payments can be made through bank transfer, check, or credit card. Any returned checks will accrue a $40 returned check fee.
Shipping and Lead Time
Please allow 7 business days for orders to be processed. Orders will ship via UPS, unless otherwise noted. If you are in Seattle, you can also select courier delivery or pick-up. Pick-ups are available by appointment only, at our studio in SoDo.
Damages and Defects
Please notify us within 5 days of your delivery if you have any damages or defects. Please include pictures of the damages or defects.
We do not offer exclusivity, however we are mindful to not over saturate a neighborhood. If you register and we notice you are close to one of our existing stockists, we will contact you.